OUR EVENTS

MANAGING MUNICIPAL INCOME AND EXPENDITURE
Start date:28/06/2018 End date:29/06/2018
Venue:Durban

ABOUT THE COURSE

The course has been designed to contribute to social and economic transformation through equipping Municipal

Practitioners with skills in managing Municipal income and expenditure, which could translate into better use of

resources and improved delivery of
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FUNDAMENTALS OF CUSTOMER SERVICE
Start date:05/07/2018 End date:06/07/2018
Venue:Midrand, Johannesburg

ABOUT THE COURSE

Customer Service and Assertiveness will be useful for learners who deal with the public customers, internal and external clients, intermediaries, clients in Call Centres, Walk in Service Centres and Enquiries Counters. The course will e
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HANDLING CONFLICT IN THE WORKPLACE
Start date:12/07/2018 End date:13/07/2018
Venue:Midrand, Johannesburg

ABOUT THE COURSE

The programme is designed to identify and manage the resolution of personal conflict between individuals or teams. The main focus is on the workplace, although the same principles can be used elsewhere. Bus
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PRINCIPLES OF BUDGETING WITHIN A MUNICIPALITY
Start date:19/07/2018 End date:20/07/2018
Venue:Midrand, Johannesburg

ABOUT THE COURSE 

This Unit Standard is intended for practitioners in local government who are involved in policy decision-making and strategic planning. Learners who are required to advise on the legislative mandate of municipalities from a provinc
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