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OUR EVENTS

FUNDAMENTALS OF CUSTOMER SERVICE AND ASSERTIVENESS
Start date:15/02/2019 End date:30/08/2019
Venue:ONLINE COURSE

ABOUT THE COURSE

Customer Service and Assertiveness will be useful for learners who deal with the public customers, internal and external clients, intermediaries, clients in Call Centres, Walk in Service Centres and Enquiries Counters. The course will e

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HANDLING CONFLICT IN THE WORKPLACE
Start date:14/03/2019 End date:31/07/2019
Venue:Online Course

ABOUT THE COURSE

The programme is designed to identify and manage the resolution of personal conflict between individuals or teams. The main focus is on the workplace, although the same principles can be used elsewhere. Bus

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e-LEARNING REVOLUTION SEMINAR
Start date:23/05/2019 End date:23/05/2019
Venue:Midrand, Johannesburg

Enterprises of different sizes have started considering e-Learning as a viable solution to facilitate the delivery of Learning and Development interventions and in the process take advantage of effective use of training budget, maximise skills development benefits
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